terms and conditions

Accuracy of content

We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are displayed including VAT and exclusive of delivery charges. The total cost of your order is the price of the merchandise ordered including VAT at the current rate and delivery charges as set out in the delivery options section of this website.

We have made every effort to display as accurately as possible the colour of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the merchandise on delivery. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith.

All images of products on this site are purely for graphical representation only. Whilst every effort is made to ensure the accuracy of the information, we accept no responsibility for inaccurate images of products or images differing from actual products received.

Placing an order
Making a purchase could not be easier. Just browse our website, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.  Please note that a credit or debit card is required at this stage.

Ordering errors
You are able to correct errors on your order up to the point at which you click on “submit order” on the final page of our ordering process.

Acceptance of your order
We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfill your order following this acknowledgement, we will contact you by email or telephone advising you of this.

If an item is out of stock, the website will not let you order this item.  Our acceptance of your order will take place upon payment for the product(s) ordered. If you require any information concerning your order please email us at sales@bnrbeauty.com.com quoting your order number. We reserve the right not to accept your order if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please remember that once we accept your submitted order for merchandise on this website, there will be a legally binding contract.

Payment
The price of our products is as shown on our website. The total price, including delivery, will be shown at the ‘checkout’ prior to submitting your final order. If, by mistake, we have under-priced a product, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order.  If you cancel, we will refund or recredit any sum paid by you.

All our prices are in UK pounds.  We accept all major credit cards.  Payment will be debited and cleared from your account at the point at which your order is dispatched.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet.  All credit/debit card numbers are encrypted in the software when the order is placed, using 128 bit SSL encryption to secure the transaction between us and the user.  The card number details are never stored by bnrbeauty, providing added security.

Your credit card company may also carry out security checks to confirm that your order is genuine.  If the issuer of your payment card refuses to pay or does not for any reason authorise payment to Beautique.com, we will not be liable for any delay or non-delivery of merchandise. Risk in the merchandise transfers to you upon delivery.

All orders are subject to our own security and credit card verification procedures.  bnrbeauty ltd  reserves the right to withhold any order that has failed to be verified.  Should there be any problem with verification of your card details you will be notified during your payment transaction being cleared by  pay pal.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes: your name, address, phone number, and e-mail address.

We will never collect sensitive information about you without your explicit consent
You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy.

We may use technology to facilitate in your use of the site. This can include using a ‘cookie’ which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to make it easier for you to access and log-onto the website, unless you modify your browser settings.

Availability
All items are subject to availability.  Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website.  We do not hold back orders for unavailable merchandise and we will inform you as soon as possible if the goods you have ordered are not available. All offers and promotions are available while stocks last.  If on receipt of your order the goods you have ordered are not available in stock, we will inform you as soon as possible and refund or credit any sum paid by you.

There will be some times when your access to the Beautique.com website is restricted to allow for repairs, maintenance or improvements. If you find a fault, please let us know by contacting sales@bnrbeauty.com.